Shipping, Exchange/Return
Shipping, Exchange/Return
Are there any Shipping Charges?
· Regular Shipping within India is FREE above Rs.890/-
· Regular free shipping takes 3-6 working days after dispatch.
· Orders Will Be Delivered Within 8-9 Days
· We are not responsible for any unknown delays in transit due to unforeseen circumstances.
· We will always try to help you track your parcel and provide full support.
How long will it take for my Order to reach me?
EXPECTED DELIVERY TIME
· Regular Free Shipping (ONLY WITHIN INDIA) - Within 8-10 working days.
· Customised Orders (DESIGN/FABRIC CHANGE) will take 12-13 extra working days.
· You will receive an email/WhatsApp message with the tracking details.
· For any queries WhatsApp us 907635355 or write to us at support AmorVassu@gmail.com
Is COD possible?
· Cash on Delivery available at an extra delivery charge of Rs150/- For Order Value above Rs.890/-
· Cash on Delivery available at an extra delivery charge of Rs185/- For Order Value Below Rs.889/-
· Orders of value more than Rs3000 – Kindly reach us on Whatsapp. You may pay the partial amount and rest as COD.
What are the payment options?
· PhonePay Secured Network
· Debit Card, Credit Card.
· UPI (GPay, Paytm, PhonePe etc.
What is your Return and Exchange Policy?
· Kindly Email us at AmorVassu@gmail.com
· Or WhatsApp us 9076353555
· Return/Exchange request can be placed within 7 days of delivery.
· We have 7 Days of Return Policy Which Means You have 7 Days After Receiving Your Products to Request The Return. Once The Return is Received it will be inspected and Return will be approved within 2-5 Days (Either Exchange Will Be Provided Or Store Credit Will Be Provided. No Refund Will Be Provided)
· If your product is eligible for exchange, contact us via WhatsApp at +91 9076353555 or email us at amorvassu@gmail.com within 7 days of delivery to request an exchange. Only products that are unused, unworn, unwashed, undamaged, with all labels and tags intact, and in original packaging are eligible for exchange.
· Exchanged Products Will Be Delivered Within 8 Working Days
· Return pickup will be generated (Rs100 charged), if you cannot send us the products.
· Every pin code might not have return pickup service.
· We do Not Provide Any Refund, instead Store Credit Will Be Credited to You With in 5 Days
· Once the product is picked up, Checked and Approved, Store Credit will be provided.
· A flat fee of Rs100 will be charged for Returns/Exchange.
· The amount of Store Credit will be the value of item sent back (after deducting the shipping charges and Rs100 for return/exchange).
· Store Credit will remain valid for 1 year from the date of issue.
· Please ensure that all the tags and labels are intact on the product.
· Please ensure that the product is not worn by anyone.
· The company holds the final authority to reject any claim, if conditions are unfulfilled.
· Any Customisation Charges paid will NOT be refunded in any case.
· Plus Size Garments are also eligible for return, but the extra charges for plus sizes are NOT refundable.
· RETURN/EXCHANGE IS ONLY AGAINST STORE CREDIT.
What is NOT eligible for Return or Exchange?
· CUSTOMISED ORDERS are NOT eligible for Return/Exchange.
· Order created using the Store Credit is NOT eligible for Return/Exchange.
· Orders once exchanged CANNOT be exchanged again.
What is the refund policy?
· Refund is eligible ONLY in case of damaged products.
· Once we’ve received and inspected and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days
· Irregularities in motifs and prints are sign of being handmade, hence are not defects.
· Handmade fabrics are made in batches so every batch might have slight difference in colour, shade, print/ikat weave pattern.
· Colour differences or misprints are NOT considered as damages.
· Refund, if any will be done to your bank account only.
Is Cancellation possible?
· No, Cancellation of PREPAID orders is not possible.
· Cash On Delivery orders are confirmed twice (before processing and before dispatch)
What if my pincode is not serviceable for Pickup?
· Not all pincodes are serviceable for pickup.
· In this case, you have to send us the product.
· Store credits will be provided after receiving the product.
· If returned product is found to be used or tags/labels are removed, then return/exchange will be REJECTED.
· ADDRESS for Shipping back the Product
Address :-
AmorVassu
10/3, BaraChawl, S. J. Marg,
Lower Parel (W), Mumbai - 400013
Maharashtra, India
M – 9076353555 / 8355984375
Manufactured and Managed By Company :- Valiant Fusion